Aashish illustrated logoAashish Upadhyaya
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Hello, I'm

Aashish
Upadhyaya.

Support Manager & IT Professional

I help organisations resolve technical issues, support business software, and keep daily IT operations running smoothly.

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Technical troubleshootingBusiness software supportIT operations
Aashish Upadhyaya
CURRENT ROLE

Support Manager

Devanasoft Pvt. Ltd.

Based in Kathmandu, Nepal · Working where IT meets business

ABOUT

Where technology meets business.

PRACTICAL SUPPORT. CLEAR COMMUNICATION.

I'm Aashish Upadhyaya, a Support Manager and IT professional with experience across technical support, computer networking, finance, and business systems. I enjoy understanding a problem, finding a practical solution, and helping people get back to work.

My career spans cooperative banking, education, and IT service management. That mix gives me a useful perspective on both the technology people use and the day-to-day business needs behind it.

  • Technical support — software troubleshooting and user assistance.
  • IT operations — hardware, networking, and systems support.
  • Business systems — finance, banking, and school-management software.

My philosophyWhere technology meets business, possibilities become solutions.

Aashish Upadhyaya in a formal suit
BASED INKathmandu, NepalFOCUSSupport · IT · OperationsOPEN TOProfessional collaboration
7Professional roles & internships
3Selected projects & resources
6Areas of expertise
EXPERIENCE

Experience that connects.

Across technology, education, and financial services. Confirmed role dates are shown in AD.

Support Manager

Current

Devanasoft Pvt. Ltd. · Gatthaghar, Kathmandu

1 October 2026 – Present (AD)

  • Provide technical support for business applications and user issues.
  • Troubleshoot software problems and assist customers with resolutions.
  • Coordinate support activities and day-to-day operations.

Finance & Technical Head

2+ years

Abroad Education Consultancy Services Pvt. Ltd. · Bagbazar, Kathmandu

1 October 2024 – 30 September 2026 (AD)

  • Worked across finance and technical operations within an education consultancy.
  • Combined business administration with IT support for day-to-day operations.

Head of IT Department

4+ years

Royal Multipurpose Cooperative Society · Basundhara, Kathmandu

16 January 2020 – 12 January 2024 (AD)

  • Led the IT department within a cooperative financial-services organisation.
  • Worked across IT administration, systems support, and technical problem-solving.

Computer Incharge & IT Technical Head

5 years

Ideal Co-Ed. Academy · Lalbandi, Sarlahi

1 December 2014 – 10 October 2019 (AD)

  • Oversaw computer and technical support functions in a school environment.
  • Supported the academy's day-to-day IT operations and computer-related needs.

Junior Assistant & Remittance Officer

2 years

Shree Phooljor Baba Saving & Credit Cooperative Society · Sarlahi

  • Worked in junior assistance and remittance operations within a cooperative.
  • Supported day-to-day financial-service and administrative activities.
Internships

IT Intern

3 months

Muktinath Bikas Bank · Corporate Office, Kamaladi

15 October 2019 – 31 December 2019 (AD)

An IT internship in a corporate banking environment, providing early exposure to technology operations in financial services.

Banking Intern

7 months

Agricultural Development Bank Ltd. · Ishworpur, Sarlahi

A banking internship providing early exposure to branch operations and the financial-services workplace.

SELECTED WORK

A closer look at my work.

Business applications, a personal website, and practical writing about technology careers.

AECS CRM dashboard at Abroad Education Consultancy Services, showing admissions, counselling, finance, and staff operations
BUSINESS APPLICATION / EDUCATION CRM

AECS CRM

An operations workspace for Abroad Education Consultancy Services, bringing student admissions, counselling, applications, and office management into one dashboard.

Purpose
Keep the student journey and everyday consultancy operations organised in one place.
Modules
Leads, student registration, applications, documents, classes, mock tests, finance, and reports.
Operations
Counselling schedules, staff attendance, leave requests, assignments, and task management.
Admissions pipelineCounsellingFinanceHRMS
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PERSONAL PROJECT / WEBSITE

Aashish Portfolio

A home for my professional experience, technical skills, writing, and contact details.

Purpose
Make my professional background easy to explore.
Features
Responsive pages, CV download, editable content, and an AI assistant.
HTMLCSSJavaScriptSupabaseVercel
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WRITING / CAREER GUIDE

Starting a Career in IT

A beginner's roadmap through IT support, networking, Linux, cloud, cybersecurity, and practical projects.

Audience
People taking their first steps into technology.
Focus
Foundations, learning paths, certifications, and hands-on practice.
IT supportNetworkingCareer development
Read the guide ↗
SKILLS

My professional toolkit.

Practical capabilities across IT support and business operations.

IT & Networking

Computer hardware maintenance, network troubleshooting, and systems support.

NetworkingHardware repairCCNA knowledge

Software Support

Troubleshoot business applications and help users work through technical issues.

Banking softwareSchool systemsUser support

Office Productivity

Everyday reporting, documentation, presentations, and communication.

Microsoft WordExcelPowerPoint

Creative & Web

Website development and visual tools for digital and print work.

Web developmentPhotoshopCorelDRAW

Business Operations

Experience connecting financial operations with technology and business systems.

FinanceRemittanceIT administration

Team Support

Technical leadership, service coordination, and practical problem-solving.

CoordinationCommunicationTechnical leadership
EDUCATION

Foundations for growth.

BACHELOR'S

Bachelor in Business Studies (BBS)

Shree Narayan Multiple Campus · Ishworpur, Sarlahi

Accountancy · Economics · Business Statistics · Management
HIGHER SECONDARY

Intermediate (+2)

Shree Narayan Multiple Campus · Ishworpur, Sarlahi

Business Studies · Accountancy · Economics · Business Mathematics
SECONDARY

School Leaving Certificate (SLC)

Gyanodaya Secondary English School · Ishworpur, Sarlahi

General education
PROFESSIONAL LEARNING

Certifications & training.

Professional development supporting my work in technology and business operations.

Introduction to Cybersecurity

Cisco Networking Academy · Certificate of Course Completion · Issued November 3, 2026

INSIGHTS

Ideas from the field.

IT CAREER DEVELOPMENT

How to Build a Successful Career in IT From Zero

A practical roadmap covering technical foundations, certifications, and projects.

Read article ↗
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LET'S CONNECT

Let's solve something together.

Portrait of Aashish Upadhyaya

Have a professional opportunity, a collaboration, or a technical challenge in mind? I'd be happy to hear from you.

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